Call Center Application
We are looking to develop a call center application that will be developed in several stages. Stage one of the application will function as a telephone answering service application such as nsolve.com. Agents will have the ability to login from the office or remotely and take calls. The application should function in that each agent will have a desk phone or headset and a computer. When the phone rings based on the DID called agent will have a interface on their computer that they have logged…
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